Neil Sims, now our Production Manager, joined us in 1996. Neil comes from an engineering background, and in addition to some computer and design work, now takes personal responsibility for much of our specialist manufacture. He also looks after many of our component ordering and product shipping arrangements, and is involved in the continual refinement of our product range. He shares responsibility with Dallas for the rapid turnaround of system repairs to ensure that our customers have the minimum possible downtime.